Welcome to our current job listings from across the country and across departments.

If you would like to send us your CV for our consideration as future positions become available, please send it to hr@lwc-drinks.co.uk

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  • B2C e-Commerce Trading Executive

    Closing Date:
    • LWC Manchester Depot
    • DOE

    Job Title: B2C e-Commerce Trading Executive         Reports To: e-Commerce Manager

     

    Summary Overview

    As we continue to grow our digital presence across all channels, we are on the lookout for an ambitious e-Commerce Trading Executive to take our direct to consumer sales to the next level!

    This exciting role involves every aspect of running an online business, including marketing & promotions, social media management, website development, and order/service fulfilment. It really is a great opportunity for someone who will treat this as their own start-up digital enterprise, and has the drive and flair to join one of the countries fasted growing businesses in the UK (ranked 61st, Sunday Times Fast track 250, 2019)

    Identifying areas of sales & profit growth and having the ability to add value to our existing trading methods will be a key driver of success in this position. This role will be ideally suited to those individuals with previous experience in: e-Commerce, marketing, online trading and product management.

     

    Core Duties:

    • Maximise the commercial performance of our B2C ecommerce routes to market (including our B2C website and Amazon storefront) by optimising products, pricing and promotions.
    • Create and deliver a marketing strategy for both our website and Amazon seller account in order to grow sales.
    • Develop and deliver joint marketing activities with key partners.
    • Identify and implement web developments that will improve the customer journey or offer new selling or promotional opportunities on our website.
    • Grow Click N Drink’s social media following and drive traffic back to the website.
    • Accurately process all orders on our internal ERP system and deal with all aspects of customer service.
    • Grow the reputation of Click N Drink as a brand via online reviews placed on reviews.co.uk and amazon.
    • Ork on projects and new initiatives as the online market constantly evolves.

     

    Key Skills:

    • Demonstrative ability to grow sales via online selling platforms.
    • A passion for B2C e-Commerce and the customer journey.
    • The ability to create relationships with internal and external stakeholders.
    • Our customers are the heart of the business, so a strong customer focus is a must.
    • Good organisational skills and the ability to manage multiple tasks.
    • Experience of using Amazon Seller Central and working with the Amazon FBA program.
    • Experience of managing and reporting on various marketplace accounts using internal reporting tools and Google Analytics.
    • Experience with PPC/SEO/marketing campaigns, including Amazon marketing.
    Full details
  • Payroll Assistant

    Closing Date:
    • LWC Support Centre, Manchester
    • DOE

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 14 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Payroll Assistant                                     Reports To: Head of HR 

     

    Brief Overview:

    Responsible for supporting the Payroll Officer in accurately managing the entire in-house payroll function in accordance with the relevant statutory regulations and acts and prevailing company policy and procedures.

     

    Core Duties:

    • Supporting the processing of payroll and making approved changes for each fortnightly pay run
    • To maintain employee data and leave information in the payroll system.
    • To maintain the administration of benefits schemes such as the company auto enrolment pension scheme, childcare voucher and cycle schemes.
    • Complete P11’ds, P45’s, P46’s and other related administration in the correct time allocation periods.
    • To administer Statutory Sick Pay (SSP), Statutory Maternity Pay and Statutory Paternity Pay.
    • To administer deductions including attachment of earnings orders
    • To provide a high quality service to individuals (managers and employees) and to contribute to the long term development of the HR function ensuring a consistently high level of customer care is provided to all individuals.
    • Responsible for keeping up to date with all legislation and changes in employment/tax law
    • Under the direction of the Payroll Officer, to be responsible for the compilation and submission of salary survey data
    • To maintain absolute discretion and maturity in handling sensitive/confidential data in line with the GDPR
    • To provide monthly statistical data reports to Head of HR
    • Any others duties deemed necessary to fulfil the role.

     

    Key Skills:

    • Attention to detail
    • Ability to work on own initiative.
    • Have excellent customer service skills and be a confident communicator at all levels throughout the organisation
    • Use of Microsoft Excel for spreadsheets, records and reports, as well as knowledge in macros, pivot tables and VLookup

     

    Desirable;

    • CIPP Qualified
    • Knowledge of Mitrefinch Software
    Full details
  • Brand Activation Manager

    Closing Date:
    • Manchester
    • DOE

    Are you a creator? An outside the box thinker? A mixer and shaker? Then please, read on.

    We have an exciting opportunity with responsibility and reward. Which needs an energetic, charismatic natured and determined person to succeed in the Drinks Industry.


    About Signature Brands

    Signature Brands are curators and creators of an outstanding portfolio of beers, ciders, spirits, liqueurs and soft drinks.

    We develop and collaborate with brands that are craft, authentic and more importantly incredible liquids, relevant for all sectors of the UK drinks market.

    Signature Brands sits within the umbrella of LWC Drinks, the UK’s fastest growing and largest independent drinks wholesaler. Our aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1200 people, with 14 depots across the UK. With over 50 pubs of our own and experience in the industry, we understand the market from both sides, as practitioners.

     

    Brands Ambassador
    Ready to own and activate the Signature Brands portfolio in your region. Your sense of creativity and entrepreneurship is key for this role. As a Brand Ambassador, you’ll have multiple plates spinning at the same time, from on-site sampling to consumer festivals, you’d need to prioritise your time to effectively support key brand events and promotions.


    What you’d do

    • Be an ambassador for Signature Brands portfolio
    • Plan and prioritise your time and resources across customers and brands to best promote the Signature Brands portfolio within your territory
    • Develop and maintain close relationships at outlet level with new and existing customers.
    • Educate and inform customers about our Brands.
    • Deliver exciting consumer focused events with customers, optimising the impact of activation resources
    • Identify, capture and communicate key learnings to inform future activation planning
    • Use of social media to capture consumer and customer engagement to maximise reach of sampling and events. 
    • Engage with regional telesales to accelerate portfolio grow and awareness in your region.
    • Creation of bespoke cocktail menus to maximise Signature Brands share of menu and tailored drinks to suit the customer’s needs.
    • Manage all territory and personal administration responsibilities independently

     

    Who you’d work with:

    • You’d report to the Brands Manger
    • You’d work closely with Account Managers within your regional team across all channels.
    • You’d work closely with the Brand Activation Team to share best practices

     

    What we’re looking for

    Qualifications

    • University degree not essential

     

    Experience

    • Experience working in bars and/or hospitality
    • Experience in the management and delivery of events - either professional or personal
    • Great communicator with well-developed interpersonal and influencing skills
    • Computer and systems literate
    • Advanced Microsoft Office capabilities

     

    Preferred background

    • Hotels, bars, restaurants
    • FMCG
    • Drinks
    Full details
  • Telesales Coordinator

    Closing Date:
    • LWC Wiltshire Depot
    • DOE

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 700 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Telesales Co-ordinator                                       Reports To: Office Manager

     

    Brief Overview

    To work on gaining new accounts, reporting technical faults on behalf of the customer, up selling on certain products and introducing new lines, taking customer orders and inputting them onto the system. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries

     

    Core Duties:

    • To ensure high standards of customer services, taking and inputting orders efficiently and accurately.
    • To have a clear and personable telephone manner.
    • Take ownership of solving customer issues through pro-active customer service.
    • To promote the sale of LWC Drinks own brand products
    • To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs.
    • Building relationships with weekly telesales customers, being a regular point of contact
    • The ability to up sell certain products 
    • Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.

     

    Key Skills:

    • Excellent Customer Service Skills
    • Use of Microsoft Excel for spreadsheets and records
    • Ability to use the trinity system
    • Good team work skills
    • Good communication and relationship building skills
    • Good product knowledge
    Full details
  • HR Administrator

    Closing Date:
    • LWC Support Centre, Manchester
    • DOE

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 14 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: HR Administrator                        Reports To: Head of HR

     

    Brief Overview

    The HR Administrator is responsible for providing a pragmatic and pro-active day-to-day general administrative function within the office.

     

    Core Duties

    • To provide timely, accurate and effective HR Administrative support to the wider HR and Payroll team
    • Control and analyse exit interviews
    • Oversee and ensure the Company directory is kept up to date by liaising with managers
    • Ensure the HR database is maintained by inputting data regularly and accurately
    • Advertise and co-ordinate job vacancies
    • Deal with queries as and when they arise with a high level of accuracy and customer service, in line with HR policies and procedures
    • Responsible for arranging hotel and travel bookings for the business
    • Taking minutes in meetings as required
    • Producing reports for the business as and when required
    • Other adhoc duties as required by your Line Manager
    • Administering the post for the HR & Payroll Department Department

     

    Key Skills

    • Excellent verbal and written communication skills and organisational skills
    • Strong attention to detail
    • Microsoft Office
    • Able to work to deadlines and prioritise own workload
    • Is customer focused, responsive and co- operative with customers
    • Is pro-active, enthusiastic and self- motivated
    • Is adaptable to change
    Full details
  • Pub Manager / Agent

    Closing Date:
    • The Oak Tree Inn, Tantobie
    • 18% of net take

    The Company…

    Dorbiere Pub Group proudly operates over 45 pubs from the North East down to the Midlands and has been in operation for nearly 40 years. Our pubs range from community led pubs and student bars to country inns in the heart of the Derbyshire countryside, with a selection of accommodation pubs, gastro pubs and brew houses. Our pubs are at the heart of every community and beat our core values of giving our customers quality, service and value.

    The Oak Tre Inn is a fabulous traditional Village Pub with 6 letting rooms. Situated 5 minutes from Beamish museum, 10 miles from Durham Town Centre and 11 miles from Newcastle City Centre.

    We are looking to recruit an experienced management couple who are able to push forward the wet and dry side of the business whilst keeping up with customer standards and excellent customer service.

     

    What are we looking for...

    People who are:

    • Enthusiastic
    • Results driven
    • Hardworking
    • Outgoing and friendly
    • Experienced in bar and cellar work

    These positions would suite someone seeking a new and exciting challenge and themselves to the next level. Ideal for anyone wishing to take the next step up in their career. If you have catering experience this could be advantageous as some sites may also be able to operate a food offer as well.

    Operating free of tie pub’s, we offer a great opportunity to run your own business with only a minimal refundable deposit required to enter a partnership that will offer you a great pub. Support by an area manager with a wealth of experience will help you to succeed as small business operator in a career that is both hugely rewarding and profitable.

     

    Requirements...

    Experience of pub or retail management preferred

    A Personal License is essential.

     

    How it works...

    You will receive 18% of the net weekly turnover. You will be classed as a self-employed person. Living on site is required but is also free of charge. Any food Operation is 100% yours

     

    What we pay for...

    Business rates, Sky / BT Sports, stock, delivery charges, all utilities, up keep of the venue, entertainment, planting, glassware.

     

    What you pay for...

    Council Tax on accommodation, and any staff you employ – that’s it!

    Full details
  • Part Time Reception/Kitchen Assistant

    Closing Date:
    • LWC Support Centre, Manchester
    • DOE

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Part Time Reception/Kitchen Assistant           ReportsTo: Kitchen Manager  

     

    Brief Overview:

    To provide support to the kitchen manager by preparing and serving light breakfasts and lunch to the staff at our Head Office site. The successful candidate will also be required to carry out limited receptionist duties such as greeting visitors and serving them refreshments. Previous kitchen experience is required. 

     

    Core Duties:

    • Greeting staff and visitors
    • Food preparation and cooking
    • Operating a coffee machine and serving tea and coffee to staff and visitors
    • Cash handling
    • Cleaning down a small canteen area at the end of the working day

     

    Key Skills:

    Kitchen experience is essential

    Attention to detail

    Good level of hygiene

    Good communication skills

    Good time Management skills

     

    Hours:

    54 hours per fortnight

    Cover holidays and sickness

    Full details
  • Warehouse Operative

    Closing Date:
    • LWC Wiltshire Depot
    • DOE + Bonus

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Warehouse Operative                            Reports To: Warehouse Supervisor

     

    Brief Overview

    Location – LWC Wiltshire, Calne SN11 9BS

    Reporting directly to the Warehouse Supervisor, Warehouse & Distribution Manager and Depot Manager, the purpose of the Warehouse Operative will be to complete tasks which assist the day to day running of the Warehouse, the up keep of the warehouse, the organisation of bin bay locations and to ensure correct storage of all products. The role is quite physical and manual handling is one of the main requirements.

     

    Key Skills:

    • Adhering to good practice within the warehouse
    • Responsible for correctly picking orders and placing in the correct location for deliveries
    • Always being aware of possible stock shortages and informing the warehouse Supervisors or the  managers so that they can be ordered
    • Ensure that all new stock delivered must be put away ASAP; all stock must be put away in the correct bin-bay location and match the delivery note received
    • Assist in the monthly stock takes at weekends
    • Assist with stock audits on a weekly basis
    • Filling out the correct information on the out of date list, damaged stock list (write off sheet), and fork lift and pedestrian truck records
    • Ensure that you follow the correct health and safety procedures
    • Wear  the correct equipment for your job when on site, for example, safety boots, gloves, the correct high visibility vest
    • Being able to prioritise work loads
    • Flexible approach to working
    • Assisting drivers as mate (2nd man) as an when required

     

    Knowledge and Experience:

    • Good team work skills
    • Good communication skills
    • Good product knowledge
    • Flexi FLT licence is an advantage
    Full details
  • Class 2 Licence Drays person with CPC

    Closing Date:
    • LWC Wiltshire Depot
    • DOE + Bonus

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 900 people and they have 16 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Class 2 Licence Drays person with CPC

    Reports To: WAREHOUSE MANAGER/DISTRIBUTION MANAGER

     

    Brief Overview

    To deliver products to customers within a specific area in a safe and friendly manner

    Responsible for the care and upkeep of your designated vehicle

    To provide excellent Customer service standards to every customer

     

    Core Warehouse Duties

    • The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.
    • Responsible for completing delivery notes, return sheets and collecting payments.
    • Execute any special requests from customers by picking up and delivering items as directed on the delivery note
    • Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
    • Responsibility for the checking the run sheets, picked orders for your deliveries and routing.
    • To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note
    • Make customers aware of any stock shortages or problems with their delivery.
    • Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.
    • Ensure that correct health and safety procedures are adhered to
    • To complete all required checks and ensure that check sheets are passed to the distribution manager.
    • The ability to help in the warehouse when required.
    • To look presentable in the correct LWC Drinks uniform at all times
    • Physical and manual handling involved

     

    Key Skills

    Good safety practices and driving habits

    Possess the correct driving license required for the vehicle

    Good communication skills

    Excellent Customer Service Skills

    CPC

    Full details
  • Pub Manager / Agent

    Closing Date:
    • North West
    • 18% of net take

    The Company…

    Dorbiere Pub Group proudly operates over 45 pubs from the North East down to the Midlands and has been in operation for nearly 40 years. Our pubs range from community led pubs and student bars to country inns in the heart of the Derbyshire countryside, with a selection of accommodation pubs, gastro pubs and brew houses. Our pubs are at the heart of every community and beat our core values of giving our customers quality, service and value.

     

    What are we looking for...

    People who are:

    • Enthusiastic
    • Results driven
    • Hardworking
    • Outgoing and friendly
    • Experienced in bar and cellar work

    These positions would suite someone seeking a new and exciting challenge and themselves to the next level. Ideal for anyone wishing to take the next step up in their career. If you have catering experience this could be advantageous as some sites may also be able to operate a food offer as well.

    Operating free of tie pub’s, we offer a great opportunity to run your own business with only a minimal refundable deposit required to enter a partnership that will offer you a great pub. Support by an area manager with a wealth of experience will help you to succeed as small business operator in a career that is both hugely rewarding and profitable.

     

    Requirements...

    Experience of pub or retail management preferred

    A Personal License is essential.

     

    How it works...

    You will receive 18% of the net weekly turnover. You will be classed as a self-employed person. Living on site is required but is also free of charge. Any food Operation is 100% yours

     

    What we pay for...

    Business rates, Sky / BT Sports, stock, delivery charges, all utilities, up keep of the venue, entertainment, planting, glassware.

     

    What you pay for...

    Council Tax on accommodation, and any staff you employ – that’s it!

    Full details
  • Pub Manager / Agent

    Closing Date:
    • North West
    • 18% of net take

    The Company…

    Dorbiere Pub Group proudly operates over 45 pubs from the North East down to the Midlands and has been in operation for nearly 40 years. Our pubs range from community led pubs and student bars to country inns in the heart of the Derbyshire countryside, with a selection of accommodation pubs, gastro pubs and brew houses. Our pubs are at the heart of every community and beat our core values of giving our customers quality, service and value.

     

    What are we looking for...

    People who are:

    • Enthusiastic
    • Results driven
    • Hardworking
    • Outgoing and friendly
    • Experienced in bar and cellar work

    These positions would suite someone seeking a new and exciting challenge and themselves to the next level. Ideal for anyone wishing to take the next step up in their career. If you have catering experience this could be advantageous as some sites may also be able to operate a food offer as well.

    Operating free of tie pub’s, we offer a great opportunity to run your own business with only a minimal refundable deposit required to enter a partnership that will offer you a great pub. Support by an area manager with a wealth of experience will help you to succeed as small business operator in a career that is both hugely rewarding and profitable.

     

    Requirements...

    Experience of pub or retail management preferred

    A Personal License is essential.

     

    How it works...

    You will receive 18% of the net weekly turnover. You will be classed as a self-employed person. Living on site is required but is also free of charge. Any food Operation is 100% yours

     

    What we pay for...

    Business rates, Sky / BT Sports, stock, delivery charges, all utilities, up keep of the venue, entertainment, planting, glassware.

     

    What you pay for...

    Council Tax on accommodation, and any staff you employ – that’s it!

    Full details
  • Class 2 Licence Drays person with CPC

    Closing Date:
    • LWC North East Depot
    • DOE

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 950 people and they have 16 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Reports To: DISTRIBUTION MANAGER

    Brief Overview

    - To deliver products to customers within a specific area in a safe and friendly manner
    - Responsible for the care and upkeep of your designated vehicle
    - To provide excellent customer service standards to every customer

    Core Duties

    - The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely. 
    - Responsible for completing delivery notes, return sheets and collecting payments.
    - Execute any special requests from customers by picking up and delivering items as directed on the delivery note
    - Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information. 
    - Responsibility for checking the run sheets, picked orders for your deliveries and routing.
    - To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note 
    - Make customers aware of any stock shortages or problems with their delivery.
    - Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner. 
    - Ensure that correct health and safety procedures are adhered to
    - To complete all required checks and ensure that check sheets are passed to the distribution manager.
    - The ability to help in the warehouse when required.
    - To look presentable in the correct LWC Drinks uniform at all times
    - This role involves manual handling and weekend work (working a 5 from 7 rota)

    Key Skills 

    - Good safety practices and driving habits  
    - A Class 2 driving licence  
    - Good communication skills 
    - Excellent customer service skills

    Full details
  • Pub Manager / Agent – Star & Garter

    Closing Date:
    • Stafford
    • 18% of net take

    The Company…

    Dorbiere Pub Group proudly operates over 50 pubs from the North East down to the Midlands and has been in operation for nearly 40 years. Our pubs range from community led pubs and student bars to country inns in the heart of the Derbyshire countryside, with a selection of accommodation pubs, gastro pubs and brew houses. Our pubs are at the heart of every community and beat our core values of giving our customers quality, service and value.

     

    We are looking for People who are:

    • Enthusiastic
    • Results driven
    • Hardworking
    • Outgoing and friendly
    • Experienced in bar and cellar work

    This position would suite someone seeking a new and exciting challenge, Ideal for anyone wishing to take the next step up in their career. If you have catering experience this could be advantageous as some sites may also be able to operate a food offer as well.

    Operating free of tie pubs we offer a great opportunity to run your own business with only a minimal refundable deposit required to enter a partnership that will offer you a great pub. Supported by an area manager with a wealth of experience will help you to succeed as small business operator in a career that is both hugely rewarding and profitable.

     

    Requirements...

    Experience of pub or retail management

    A Personal License is essential.

     

    How it works...

    You will receive 18% of the net weekly turnover. You will need to be a self employed person. On site accommodation is required but is also free of charge.

     

    What we pay for...

    Business rates, Sky / BT Sports, stock, delivery charges, all utilities, up keep of the venue, entertainment, planting, glassware.

     

    What you pay for...

    Council Tax on accommodation, and any staff you employ – that’s it!

    Full details
  • Warehouse Manager

    Closing Date:
    • LWC South West Depot
    • DOE + Bonus

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 850 people and they have 17 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Warehouse Manager     Reports To: Operations Manager – Heathfield, Newton Abbot

     

    Brief Overview

    Warehouse managers are responsible for coordinating the storage, transportation and delivery of goods. You will also be involved in stock control and warehousing. Managing the day to day running of the warehouse. Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods

    Responsible for the line management of the staff within the distribution team including warehouse staff and transportation staff

    Ensuring that all delivery requirements for the depot are successfully met

     

    Core Duties:

    • Managing recruitment, Induction, training and appraising of employees
    • Allocation and manage staff resource according to ever changing needs
    • Managing of costs within budget
    • Implement, manage and maintain heath and safety standards
    • Manage an effective stock control and replenishment process
    • Liaising with customers to ensure high levels of customer service are being achieved
    • Managing Goods in Process

     

    Key Skills:

    • Ability to be flexible as we are a 6 day operation
    • Organisational and planning skills
    • Good IT skills
    • Good team work skills

     

    Knowledge and Experience:

    • National CPC and IOSH holder would be advantageous but not essential, as training would be provided for the right applicant.
    • FLT and Flexi licence preferred but not essential
    • Communication and Leadership skills
    • Able to motivate a workforce and encourage strong teamwork
    • Minimum 2 years in warehouse/leadership experience
    Full details
  • Class 2 Licence Driver with CPC

    Closing Date:
    • LWC Yorkshire Depot
    • Competitive + Bonus

    Job Description

    LWC is the largest independent wholesaler of Beers, Wines, Spirits and soft drinks in the UK. Supplying over 7,000 licensed trade customers weekly and offering an unprecedented portfolio of over 6,000 products. Delivering an exceptional level of customer service to our Yorkshire based customers is central to our proposition.

    We have a vacancy for full time class 2 HGV (C) multi drop delivery drivers. Although the main duties will consist of daily deliveries to customers in and around the Yorkshire area, the right candidate must have an open approach to the role, as there will be a requirement for other duties within the warehouse. (Loading, Unloading, picking etc) An up to date FLT counter balance certificate is desirable but not essential. Applicants must hold a current drivers digi card and a valid CPC card. All applicants need to be physically fit as the role does involve a high amount of manual handling. For the right individual, we offer a competitive salary, bonus and incentives in return for loyalty and commitment. Please attach a CV and cover letter to the application.

    Job Type: Full-time

    Hours: 44.25/week.

    5 days/week either Mon-Fri or Tues-Sat

    Full details
  • Customer Services Operator

    Closing Date:
    • LWC Eastbourne
    • Competitive + Bonus

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Customer Services Operator

    Reports To: Office Manager/Telesales Team Leader

     

    Brief Overview

    To complete a daily Out Bound Diary, building relationships with Customers. Also processing any orders from incoming calls, emails & answer machine.

    Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries

    Taking part in regular Promotional Drives, up selling from Promotional Brochure on all calls. Utilising all available reports & systems.

     

    Core Duties

    • Building relationships with weeklytelesales Out Boundcustomers, being a regular point of contact
    • Ability to convert Incoming calls to Planned Out Bound calls.
    • To ensure high standards of customer services, taking and inputting orders efficiently and accurately.
    • To have a clear and personable telephone manner.
    • Take ownership of solving customer issues through pro-active customer service.
    • To promote the sale of LWC Drinks own brand products
    • To retain strong relationships with account managers, helping them in acquiring new business and work on composite selling to Customers on their area's.
    • To promote from our promotional brochure and up sell specific drives.
    • Understanding the need to target specific Customers with products that are relevant to them. 
    • Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.

     

    Key Skills

    • Excellent Customer Service Skills
    • Use of Microsoft Excel for spreadsheets and records
    • Ability to use the trinity system
    • Good team work skills
    • Good communication and relationship building skills
    • Good product knowledge
    Full details
  • Drayperson (Multi-Drop) Class 2 with CPC

    Closing Date:
    • LWC Stoke Depot
    • DOE + Bonus

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: DRAYPERSON (MULTI-DROP) Class 2 with CPC

    Stoke Depot

    Reports To: WAREHOUSE MANAGER/DISTRIBUTION MANAGER

     

    Brief Overview

    To deliver products to customers within a specific area in a safe and friendly manner

    Responsible for the care and upkeep of your designated vehicle

    To provide excellent Customer service standards to every customer

     

    Core Warehouse Duties

    • The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.
    • Responsible for completing delivery notes, return sheets and collecting payments.
    • Execute any special requests from customers by picking up and delivering items as directed on the delivery note
    • Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
    • Responsibility for the checking the run sheets, picked orders for your deliveries and routing.
    • To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note
    • Make customers aware of any stock shortages or problems with their delivery.
    • Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.
    • Ensure that correct health and safety procedures are adhered to
    • To complete all required checks and ensure that check sheets are passed to the distribution manager.
    • The ability to help in the warehouse when required.
    • To look presentable in the correct LWC Drinks uniform at all times
    • Physical and manual handling involved

     

    Key Skills

    Good safety practices and driving habits

    Possess the correct driving license required for the vehicle

    Good communication skills

    Excellent Customer Service Skills

    Full details
  • Warehouse Operative

    Closing Date:
    • LWC Stoke Depot
    • DOE

    LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.

    Job Title: Warehouse Operative                              Reports To: Warehouse Supervisor

     

    Brief Overview

    Location – Stoke Depot

    Reporting directly to the Warehouse Supervisor, Warehouse & Distribution Manager and Depot Manager, the purpose of the Warehouse Operative will be to complete tasks which assist the day to day running of the Warehouse, the up keep of the warehouse, the organisation of bin bay locations and to ensure correct storage of all products. The role is quite physical and manual handling is one of the main requirements.

     

    Key Skills:

    • Adhering to good practice within the warehouse
    • Responsible for correctly picking orders and placing in the correct location for deliveries
    • Always being aware of possible stock shortages and informing the warehouse Supervisors or the  managers so that they can be ordered
    • Ensure that all new stock delivered must be put away ASAP; all stock must be put away in the correct bin-bay location and match the delivery note received
    • Assist in the monthly stock takes at weekends
    • Assist with stock audits on a weekly basis
    • Filling out the correct information on the out of date list, damaged stock list (write off sheet), and fork lift and pedestrian truck records
    • Ensure that you follow the correct health and safety procedures
    • Wear  the correct equipment for your job when on site, for example, safety boots, gloves, the correct high visibility vest
    • Being able to prioritise work loads
    • Flexible approach to working
    • Assisting drivers as mate (2nd man) as an when required

     

    Knowledge and Experience:

    • Good team work skills
    • Good communication skills
    • Good product knowledge
    • Flexi FLT licence is an advantage
    Full details
  • Telesales Coordinator

    Closing Date:
    • LWC North East Depot
    • DOE + Bonus

    Title: Telesales Coordinator

    Reporting directly to the Office Manager

     

    Objectives of the job:

    To work on retaining existing accounts, reporting technical faults on behalf of customer, up selling on certain products and introducing new lines

    To take customer orders and input them onto system  

    Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries

     

    Key Responsibilities:

    • To ensure high standards of customer services, taking and inputting orders efficiently and accurately.
    • To have a clear and personable telephone manner.
    • Take ownership of solving customer issues through pro-active customer service.
    • To promote the sale of LWC Drinks own brand products
    • To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs.
    • Building relationships with weekly telesales customers, being a regular point of contact
    • The ability to up sell certain products 
    • Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.
    • Plan calls and target GAP's in supply using relevant systems.

     

    Key Skills:

    Excellent Customer Service Skills

    Use of Microsoft Excel for spreadsheets and records

    Ability to use the trinity system

    Good team work skills

    Good communication and relationship building skills

    Good product knowledge

     

    40 Hours per week

    Bonus – Paid on achieving Depot & individual Targets

    We are a 7 day a week operation and the role will require occasional weekend work (1 w/e in 6)

    Must have 2 years previous selling experience.

    Full details