1 THE INFORMATION WE COLLECT AND HOW WE USE IT
1.1 We may collect and process the following data about you:
1.1.1 Information that you provide by filling in forms on Our Site www.lwc-drinks.co.uk (“Our Site”). This includes information provided at the time of registering to use Our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by LWC Ltd and when you report a problem with Our Site.
1.1.2 If you contact us, We may keep a record of that correspondence.
1.1.3 LWC Ltd may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
1.1.4 Details of transactions you carry out through Our Site and of the fulfilment of your orders. 1.1.5 Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
1.1.6 Any information relating to our products or products you may have expressed an interest in purchasing.
2 IP ADDRESSES AND COOKIES
2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
2.2 For the same reason, We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve Our Site and to deliver a better and more personalised service. They enable us:
2.2.1 To estimate our audience size and usage pattern;
2.2.2 To store information about your preferences, and so allow us to customise Our Site according to your individual interests;
2.2.3 To speed up your searches; and
2.2.4 To recognise you when you return to Our Site.
3 WHERE WE STORE YOUR PERSONAL DATA
3.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
3.3 Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
4 USES MADE OF THE INFORMATION
4.1 We use information held about you in the following ways:
4.1.1 To process your registration;
4.1.2 To ensure that content from Our Site is presented in the most effective manner for you and for your computer;
4.1.3 To provide you with information, products or services that you request from us or which We feel may interest you, where you have consented to be contacted for such purposes;
4.1.4 To process your registration, process any orders you may make and to carry out our obligations arising from any contracts entered into between you and us;
4.1.5 To provide you with a statement of your account and to communicate with you on any matter relating to the conduct of your account;
4.1.6 To allow you to participate in interactive features of our service, when you choose to do so; and
4.1.7 To notify you about changes to our service.
4.2 We, and our group companies, may also use your data, or permit selected third parties to use your data, to provide you with information about special features of Our Site or any other service or products We think may be of interest to you and We or they may contact you about these by post or telephone.
4.3 From time to time We may provide your information to our customer service agencies for research and analysis purposes so that We can monitor and improve the service We provide. We or our agents and sub-contractors may contact you to ask you for your feedback and comments on our products.
4.4 We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
4.5 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which We collect your data.
5 DISCLOSURE OF YOUR INFORMATION
5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
5.2 We may disclose your personal information to third parties:
5.2.1 In the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets.
5.2.2 If LWC Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
5.2.3 If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of website use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of LWC Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6 YOUR RIGHTS
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
6.2 Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7 ACCESS TO INFORMATION
The Data Protection Act 1998 (“the Act”) gives you the right to access personal data held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information We hold about you.
9 UPDATING YOUR DETAILS
9.1 If any of the information that you have provided to (name of data controller) changes, for example, if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to firstname.lastname@example.org by sending a letter to Unit 3, Stainburn Road, Openshaw, Manchester, M11 2DN.
10.2 For the purpose of the Act, the data controller is LCW Ltd, of Unit 3, Stainburn Road, Openshaw, Manchester, M11 2DN.
10.3 Our nominated representative for the purpose of the Act is Martin Graham, IT Manager.