Purpose
These standards set out the behaviour expected from customers, suppliers, contractors, visitors and all other third parties when interacting with our employees. The Company is committed to providing a safe, respectful and inclusive working environment and will not tolerate harassment, discrimination, bullying, victimisation, violence or abusive behaviour towards employees.
Our Commitment
- We will treat all customers, contractors, suppliers and visitors professionally and with respect.
- We expect the same standards of behaviour in return.
- We will take concerns seriously and act promptly where inappropriate behaviour occurs.
Expected Standards of Behaviour
- Treat employees with dignity, courtesy and respect.
- Communicate professionally and appropriately.
- Respect personal boundaries.
- Follow site rules and health and safety requirements.
- Raise concerns constructively and through appropriate channels.
Unacceptable Behaviour
- Sexual harassment or unwanted sexual conduct.
- Discriminatory comments relating to protected characteristics.
- Bullying, intimidation or threatening behaviour.
- Aggressive, abusive or offensive language.
- Physical assault, threats or unwanted physical contact.
- Victimisation of any person who raises a concern.
Reporting and Action
- Employees should report incidents immediately to management or HR.
- The business will investigate concerns and take appropriate action.
- Serious incidents may be reported to external authorities.
Consequences
Failure to comply with these standards may result in one or more of the following actions:
- A formal warning being issued to the individual.
- Restriction or removal from Company premises.
- Reallocation of contact arrangements.
- Termination of commercial relationships where appropriate.
- Notification to law enforcement agencies where necessary.
Acknowledgement
By entering our premises, conducting business with us, or engaging with our employees, third parties are expected to comply with these standards.
Reporting Concerns
LWC Drinks and Dorbiere encourage employees, customers, contractors, suppliers and visitors to report any concerns relating to harassment, sexual harassment, discrimination, bullying, victimisation or inappropriate conduct.
Concerns may be reported confidentially to:
Dave Cole
Head of Human Resources
[email protected]
[email protected]
07980 708796
Reports will be treated seriously and handled as confidentially as possible. The Company will investigate concerns promptly and take appropriate action where these standards have not been met.
No individual will suffer retaliation, victimisation or any detriment for raising a genuine concern or participating in an investigation.
Our Commitment
LWC Drinks and Dorbiere are committed to maintaining a safe, respectful and inclusive environment for all employees. We expect every customer, supplier, contractor and visitor to support these standards. Where behaviour falls short of these expectations, we reserve the right to take appropriate action, including ending business relationships, restricting access to services, or refusing access to Company premises.
